Privacy Policy for Respectful Email: A Privacy-First Email Marketing Service

Last Updated: 16-May-2024

Respectful Email (“we,” “our,” or “us”) is committed to protecting the privacy of both our users (the individuals or entities using Respectful Email to send emails to their lists) and our subscribers (the individuals receiving emails from our users). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information. By using Respectful Email, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 For Users

  • Account Information: When you register for Respectful Email, we collect personal information such as your email address, password, and payment information.
  • List Details: We collect details about lists you create using our service, including names, descriptions, and subscribers.
  • Email Content: We collect the content of the emails you create and send using our service.
  • Usage Data: We collect information about your interactions with our service, including log data, device information, and analytics data.

1.2 For Subscribers

  • Contact Information: When you subscribe to receive emails from our users, we collect your email address and any other information you voluntarily provide (e.g., name, preferences, feedback, comments).
  • Email Interactions: When you receive emails, they may include links that allow you to use our service to directly: 1) unsubscribe, 2) provide feedback to the sender, 3) report abuse to Respectful Email, 4) update preferences for your subscriptions, 5) see the history of your subscriptions (including all emails sent to you), and 6) see all of your subscriptions in one place. We do not track any other interactions with our emails.
  • Usage Data: We collect information about your interactions with our service, including log data, device information, and analytics data.

2. How We Use Your Information

2.1 For Users

  • To Provide Our Service: We use your information to operate, maintain, and improve Respectful Email.
  • To Communicate with You: We use your email address to send service-related communications, including account updates, technical notices, and security alerts.
  • For Billing and Payments: We use your payment information to process transactions and manage your subscription.

2.2 For Subscribers

  • To Deliver Emails: We use your contact information to send emails to you on behalf of our users.
  • To Respect Your Preferences: We use your information to ensure compliance with your communication preferences and applicable laws.
  • To Improve Our Service: We analyze usage data to enhance the effectiveness of our service and provide better feedback to our users.

3. Sharing Your Information

3.1 For Users and Subscribers

  • With Service Providers: We may share your information with third-party service providers who assist us in operating our service, processing payments, and conducting analytics. These providers are contractually obligated to protect your information.
  • For Legal Compliance: We may disclose your information to comply with legal obligations, enforce our terms of service, or protect the rights, property, or safety of Respectful Email, our users, or others.
  • With Your Consent: We may share your information for other purposes with your explicit consent.

4. Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

6.1 For Users

  • Access and Update: You have the right to access and update your personal information at any time through your account settings.
  • Deletion: You can request the deletion of your account and personal information by contacting us at support@respectful.email.

6.2 For Subscribers

  • Unsubscribe: You can unsubscribe from emails at any time by using the unsubscribe link in the email or contacting the sender directly.
  • Access and Update: You may request access to, correction of, or deletion of your information by contacting us at support@respectful.email.

7. Children’s Privacy

Respectful Email is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of Respectful Email after such changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Respectful Email LLC
PO Box 7238
Ann Arbor, MI 48107

support@respectful.email

By using Respectful Email, you acknowledge that you have read and understand this Privacy Policy and agree to its terms. Thank you for trusting us with your privacy.